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售后服务

Commitment letter of cooperative service

First of all, thank our customers for their support to our company over the years, so that our company's "Zheyi" brand series of UPVC, CPVC pipes, valves and fittings can be widely used in various industries.

In response to the needs of your project, our company takes a new round of cooperation as an opportunity to make the following commitments to your project:

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Quality assurance

Quality assurance

1. The quality of the company's products is in charge of the quality management office directly led by the company's general manager, which consists of a quality control department, a quality inspection department, and a laboratory. The products strictly follow TSGD7002-2006 (pressure pipeline components), GB/T4219.1-2008, GB/T3802-2008, GB/T18998.1, GB/T18998.2, ISO related standards to organize production and acceptance.

2. The main production equipment of the product: computerized automatic injection molding machines ranging from 100g to 10000g series, automatic extrusion pipe production line series, Cincinnati Company in Italy, Fuda Machinery Company in Taiwan and other world advanced production equipment to ensure the stability of product quality.

3. Our company has set up a special processing workshop (mobile workshop) to meet users' requirements for non-standard products and special processing parts.

4. Our company has passed ISO9001-2008, ISO14001-2015, OHSAS 18001 management system certification, environmental management system certification, and occupational health and safety management system certification. The company will operate in strict accordance with ISO9001-2008, ISO14001-2015, and OHSAS 18001 requirements. It has been issued by the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China (Pressure Piping Components) Production License, Zhejiang Provincial Department of Health (China-made products involving drinking water hygiene and safety) Production License Enterprise. In the Beijing Olympic swimming pool project, won the title of "Advanced Unit" in the production of supporting products for the 2008 Beijing Olympics project!


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After-sales service

After-sales service

The warranty period for all kinds of products sold by our company is one year. Under normal conditions of use, if there is a quality problem, the three guarantees (repair, replacement, and return) are implemented. If users have complaints or needs about product quality and technology, our company promises to reply within 24 hours and send relevant personnel to solve them. The company has set up an engineering technical team composed of full-time engineering and technical personnel to satisfy users' consultation, after-sales service, on-site guided installation and quality tracking.

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Delivery period

Delivery period

As a professional manufacturer of UPVC and CPVC industrial pipes, valves and fittings with the most complete varieties and specifications in China, the company has an annual output of about 6,000 tons and an inventory of about 1,000 tons, so as to achieve spot sales and ensure the lack of engineering use Partial replenishment is supplied in time.

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